Clinique dentaire Ideal

Privacy Policy

At Clinique dentaire Ideal, we are committed to protecting the privacy and security of our patients’ personal information. This privacy policy explains how we collect, share, use and protect your personal information in accordance with applicable laws and regulations.

Personal Information Collected Automatically

When you connect to our website, certain personal information is exchanged between your computer and our server. This exchange is necessary so that the data contained on our site can be correctly communicated to the computer equipment you are using. This personal information is kept by the Clinic solely for technical and statistical purposes related to the performance of our website.

The information collected is as follows:

  • the domain name of your Internet service provider;
  • your IP address;
  • your browser (Explorer, Firefox, etc.);
  • your operating system (Windows, Mac OS, etc.);
  • the date and time of your visit;
  • the webpages consulted.

  • Collection, Usage, and Communication of Personal Information

    We collect personal information from our patients in order to provide dental services. Such information may include, but is not limited to:

  • Contact information such as your name, mailing address, email address and telephone number;
  • Demographic information such as your age and gender;
  • Health information such as your medical history, current medications and allergies;
  • Insurance information, such as your policy number and insurance company; and
  • Biometric information such as X-rays and dental imaging.

  • We use your personal information to provide you with dental care, including, but not limited to:

  • Facilitating the scheduling of appointments;
  • Performing dental diagnostics and treatments;
  • Managing and maintaining dental records and patient accounts;
  • Communicate about appointment reminders, follow-up information, account statements; and
  • Processing payments and insurance claims.
  • The information may also be used to improve our dental services and to comply with legal and regulatory requirements.

  • We only collect personal information that is necessary for the purposes identified in this policy. Personal information is not used or disclosed for purposes other than those for which it was collected, except with the consent of the person concerned or as required by law. Personal information is retained only as long as necessary for the fulfillment of these purposes.

    We do not share your personal information with third parties except as necessary for the provision of dental services, such as with dental laboratories for the creation of dental appliances, or with insurance companies for claims processing.

    Clinique dentaire Ideal will not give, sell or rent your personal information to third parties.

    We will only share information with your consent or where required by law.

    Data Collection Methods

    Personal information will be collected through a combination of online and paper forms, in-person interviews and communications with the staff of Clinique dentaire Ideal.

    Information Security

    We ensure reasonable steps are taken to protect your personal information from unauthorized access, use or disclosure. Despite all of our safeguards, no safety mechanism can guarantee complete protection, and there will always be a residual risk. Our office uses secure record systems, effective identity and access management and physical safeguards to protect your information, all in compliance with applicable laws and regulations.

    Changes to Our Privacy Policy

    We reserve the right to modify this Privacy Policy at any time in order to maintain compliance and to reflect any changes to our personal information collection process. If we make significant modifications to the Policy, we will notify you by publishing a notice or posting a new version of the Policy on our Web site.

    Contact us

    If you have any questions about our privacy policy or the handling of your personal information, please contact us in person, by phone (514) 748-6586 or by email at

    Effective date

    September 22, 2023

    Last update

    October 11, 2023

      Our Address

      876 Décarie, Suite 101
      St-Laurent, H4L 3L9

      Our Opening Hours

      Mon to Fri: 8AM - 6PM
      Saturday* : 9AM - 3PM
      *Open twice a month only